Privacy Policy

Figure 9 Labs ("we," "us," or "our") respects your privacy. This Privacy Policy describes what information we collect when you visit www.figure9labs.ai (the "Site") and how we use it.

1. Information We Collect

Information you provide to us. If you contact us by email, telephone, or any contact mechanism made available on the Site, we receive the contact details and message contents you choose to share with us. We do not collect personal information through any other mechanism on this Site. We do not maintain user accounts, run e-commerce, process payments, or operate any forms or features that gather personal information beyond what you voluntarily provide in your communications with us.

Automatically collected information. The Site is hosted on the Wix platform. When you visit the Site, Wix and its underlying systems may automatically collect certain technical information, including your IP address, browser type and version, device type, operating system, referring website, pages visited, and time and duration of visits. This information is used to operate, secure, and improve the Site, and is governed in part by Wix's own privacy practices.

Cookies and similar technologies. This Site uses cookies and similar technologies, primarily through the Wix platform, for essential site functionality, basic analytics, and performance monitoring. We do not use cookies for advertising or cross-site tracking. You can control or disable cookies through your browser settings; disabling certain cookies may affect Site functionality. For details on cookies set by the Wix platform, please see Wix's privacy and cookie disclosures.

2. How We Use Information

We use the information we collect to:

Respond to your inquiries and provide information you have requested
Operate, maintain, secure, and improve the Site
Comply with applicable legal obligations

We do not sell, rent, or trade your personal information. We do not use your personal information for advertising or marketing to third parties.

3. How We Share Information

We share information only with:

Service providers who help us operate the Site, notably Wix as our hosting platform. These providers have access only to information needed to perform their services and are obligated to protect it.
Authorities, when required by law, court order, or to protect the rights, safety, or property of Figure 9 Labs or others.

4. Your Rights

Depending on your location, you may have rights with respect to your personal information, including the right to access, correct, or request deletion of information we hold about you. You may also have the right to object to or restrict certain processing. To exercise any of these rights, please contact us at the email address below. We will respond within a reasonable timeframe consistent with applicable law.

5. Children's Privacy

The Site is intended for business users and is not directed at children under the age of 13 (or 16, in jurisdictions where that is the applicable threshold). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

6. Data Retention

We retain inquiry communications only as long as needed to respond to your inquiry, to operate our business, and to meet any applicable legal or recordkeeping obligations.

7. Security

We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, and unauthorized access. No method of transmission over the internet or method of electronic storage is fully secure, however, and we cannot guarantee absolute security.

8. International Visitors

If you are visiting the Site from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other countries where the Wix platform operates. By using the Site, you consent to such transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Effective Date" at the top of this policy reflects the most recent revision. Material changes will be highlighted on this page.

10. Contact Us

For any questions about this Privacy Policy or our privacy practices, please contact us at:

Figure 9 Labs legal@figure9labs.ai